Privacy Policy

Information We Collect

MiniMall collects information needed to provide shopping, delivery, support, account, cart, wishlist, and website services.

This may include contact details, order information, product preferences, website activity, and messages you send to our support team.

Information You Provide

You may provide information such as your name, email address, phone number, billing address, delivery address, order details, product preferences, and support messages.

If you create an account, use wishlist features, subscribe to updates, or contact support, we may store the information needed to operate those features.

Information Collected Automatically

When you use the MiniMall website, we may collect technical and usage information such as browser type, device details, IP address, pages visited, referral source, session identifiers, and general interaction data.

This information helps us keep the site functional, understand performance, detect misuse, and improve the shopping experience.

How We Use Your Information

We use personal information to process orders, arrange delivery, provide customer support, manage cart, wishlist, and account features, send transactional updates, improve our website, prevent fraud, and meet legal obligations.

Where permitted, we may also use your contact details to share MiniMall offers or updates. You can opt out of marketing communications as described in this policy.

Order and Payment Information

Order information may be used to confirm purchases, coordinate dispatch, manage returns or refunds, respond to support requests, and maintain transaction records.

Payment information may be processed by payment processors or banks. MiniMall does not claim to store full card details on its own systems.

Cookies and Similar Technologies

MiniMall may use cookies, session storage, and similar technologies to support login status, cart items, wishlist activity, preferences, site functionality, and basic usage measurement.

You can manage cookies through your browser settings, but disabling some cookies may affect cart, account, checkout, or other website features.

Sharing of Information

MiniMall may share information only where needed to provide services, operate the website, comply with legal obligations, protect rights, or handle business operations.

We do not sell personal information. Information may be shared with delivery partners, payment processors, hosting providers, customer support tools, professional advisors, or authorities where required.

Service Providers

We may work with trusted service providers who help with payment processing, delivery, hosting, website operations, communication, fraud prevention, and support.

These providers are expected to use information only for the services they provide to MiniMall or as otherwise required by law.

Data Retention

MiniMall keeps personal information for as long as reasonably needed for the purposes described in this policy, including order records, support history, legal compliance, dispute resolution, and fraud prevention.

Retention periods may vary based on the type of information, legal requirements, and operational needs.

Data Security

We use reasonable technical and organisational safeguards designed to protect personal information from unauthorised access, loss, misuse, alteration, or disclosure.

No website or digital storage method can be guaranteed as completely secure, but we work to maintain appropriate protections for MiniMall services.

Your Rights and Choices

You may contact MiniMall support to request access, correction, update, or deletion of personal information associated with your account or orders, subject to verification and applicable legal requirements.

You can also manage certain choices through your browser, account settings, or by changing the information you provide during checkout.

Marketing Communications

If you receive promotional emails or messages from MiniMall, you can opt out using the available unsubscribe option or by contacting support.

Even after opting out of marketing, you may still receive transactional messages about orders, delivery, support, returns, account activity, or policy updates.

Children's Privacy

MiniMall is intended for use by adults or by users under the supervision of a parent or guardian.

We do not knowingly collect personal information from children where parental consent is required. If you believe a child has provided personal information, contact us so we can review the request.

Third-Party Links

The MiniMall website may contain links to third-party websites, payment pages, delivery tracking pages, or external services.

Those websites and services are governed by their own privacy practices. Please review their policies before sharing information with them.

Changes to This Privacy Policy

MiniMall may update this Privacy Policy from time to time to reflect changes in services, legal requirements, security practices, or business operations.

The updated version will be posted on this page with a revised last updated date.

Contact Us

For privacy-related questions, requests, or concerns, contact MiniMall support through the Contact Us page.

You can also reach us by email at hello@minimall.com or by phone at +91 98765 43210 during support hours.