Shipping Policy

Order Processing

Orders are usually processed after successful confirmation and payment.

Processing time may vary during weekends, public holidays, sale events, or other high-demand periods.

Delivery Areas

Delivery availability depends on the PIN code entered during checkout and courier coverage for that location.

Some products may not be deliverable to every location because of stock, product type, or courier restrictions.

Estimated Delivery Time

Estimated delivery timelines are shown as guidance and are not a strict guarantee.

Actual delivery may vary based on location, courier capacity, product availability, weather, holidays, or operational conditions.

Shipping Charges

Shipping charges, if applicable, are shown during checkout before you place your order.

Free-shipping eligibility may depend on order value, product type, address, or an active promotion.

Order Tracking

After dispatch, you may receive order or tracking information that can be used to follow the shipment status.

If tracking information is not available or does not update, contact MiniMall support with your order details.

Delayed Shipments

Shipments may be delayed due to weather, courier issues, public holidays, operational delays, or incorrect address details.

If your order appears delayed, our support team can help review the latest available status.

Failed Delivery Attempts

Delivery reattempts depend on the courier partner and local delivery process.

Please keep your phone reachable and ensure that the delivery address is complete and accessible.

Incorrect Address

Orders with incomplete or incorrect address details may be delayed, returned, or require additional verification.

Contact support as soon as possible if you notice an address issue after placing your order.

Damaged or Missing Packages

If your package arrives damaged or an item appears missing, contact support promptly with your order number and clear photos where possible.

MiniMall may review the delivery details, packaging condition, and product information before suggesting next steps.

Split Shipments

Some orders may arrive in separate shipments if products are packed or dispatched separately.

Separate packages may have different delivery timelines or tracking updates.

International Shipping

MiniMall currently focuses on domestic delivery within supported Indian service areas.

International shipping is not available unless it is specifically shown during checkout or confirmed by support.

Contact Support

For shipping questions, contact MiniMall support with your order number, registered email address, and delivery details.

Our team will help you with the next available steps based on the order and courier status.